Inland Eye Specialist is seeking a patient-focused Temporary, Full-Time Ophthalmic Technician for our practice in Hemet, California.

Be part of a practice where patient care and teamwork come first. We offer excellent hours with no major holidays, a comprehensive benefits package, and a collaborative, supportive environment where your skills and contributions are truly valued.

While all qualified candidates are encouraged to apply, Certified Ophthalmic Assistants or Technicians are especially preferred,

Apply today and grow your career with Inland Eye Specialist!

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Since 1982 Inland Eye Specialists has been providing quality eye care services for the whole family. Our medically trained staff includes board certified surgeons, optometrists, and licensed optical specialists. Our experienced practitioners utilize a wide variety of the safest, most advanced techniques to protect, restore, and enhance your vision.  We are professionals committed to providing the most comprehensive eye care available in a respectful and compassionate atmosphere. We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Inland Eye Specialists are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities

The Ophthalmic Technician I will perform a range of duties which include preparing the patient to see Ophthalmologist and/or Optometrist and conduct preliminary exam and captures medical history. In addition, the preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning, and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures may be required. Traveling to other locations may also be necessary to support clinical needs.

 Responsibilities

• Make introductions and establish rapport with patients
• Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines.
• Perform pre-exam testing to include visual acuity assessment, including pinhole and glare testing, confrontational visual field testing, assess extra ocular muscles, pupillary evaluation, tonometry, assess angles, pupillary dilation, and all other patient services as requested by the physician including specialty tests such as color vision screening, stereopsis, and dry eye testing
• Perform lensometry and specialized testing such as visual fields, keratometry, A/B scans, and ophthalmic photography optical coherence tomography (OCT), and optical biometry
• Additional testing as requested by doctor
• Perform retinoscopy and refractometry. Assist with minor surgical procedures or laser treatments in the office
• Assist with fitting contact lenses and instruct patients in care and insertion of lenses
• Complete requests for prescription refills as authorized by physician, with full documentation in patient chart
• Educate patients regarding administration of medications and pre- and post-operative instructions as directed by physicians
• Check temperature of medical refrigerator daily
• Maintain and conduct inventory of medications and supplies
• Assist with maintenance of clinical examination equipment
• Clean surgical instruments in preparation for sterile processing
• Inspect instruments periodically for damage, send for repair, and request a replacement, as necessary
• Open and close exam lanes daily, ensuring that equipment is wiped down in an appropriate manner and as per office procedures, battery powered instruments are seated properly in re-charging wells, slit lamps and projectors are switched off under covers
• Follow all safety procedures as per guidelines
• Prioritize building and maintaining a positive relationship with doctors and clinical colleagues
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Perform other tasks and duties as assigned

Qualifications

• High School diploma or equivalent required
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers, and doctors
• Basic computer literacy required
• Highly energetic with a positive attitude
• Must be willing to travel to other offices occasionally to meet the demands of business
• Must be able to walk and stand for eight hours
• Must be able to type or write legibly in a dimly lit setting
• Certified Ophthalmic Assistant (COA) preferred
• Certified Ophthalmic Scribe (OSC) preferred
• Certified Ophthalmic Technician (COT) preferred
• One to two years’ experience in multi-specialty clinic preferred

In Turn We Will Provide

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities
• Offered pay: $23–$25 per hour.

ESP#2

If you’re a strong communicator who enjoys helping others and thrives in a fast-paced, patient-centered setting, we’d love to meet you.

Since 1982 Inland Eye Specialists has been providing quality eye care services for the whole family. Our medically trained staff includes board certified surgeons, optometrists, and licensed optical specialists. Our experienced practitioners utilize a wide variety of the safest, most advanced techniques to protect, restore, and enhance your vision.  We are professionals committed to providing the most comprehensive eye care available in a respectful and compassionate atmosphere.

This is your opportunity to join Inland Eye Specialists, one of the area's most recognized leaders in ophthalmology and optometry. 

We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practice and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Inland Eye Specialists are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. 

The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.

Responsibilities

• Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information.
• Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately.
• Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients.
• Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date.
• Follow established call center protocols and procedures to maintain the highest quality standards in patient care.
• Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment.
• Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance.

 Qualifications

•  High school diploma or equivalent; additional education is a plus
• Previous experience in customer service or call center roles is preferred but not required
• Knowledge of medical and vision insurance preferred
• Experience with EMR/EHR and EPM, NextGen is preferred but not required
• Excellent verbal and written communication skills
• Strong problem-solving abilities and the ability to remain calm under pressure
• Adaptability and a willingness to learn and grow within the organization

In Turn We Will Provide

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401K and short-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities
• Offered pay $23 per hour

#ESP1

The qualified candidate should have strong communication and interpersonal skills, attention to detail, and the ability to assist with pre-examination testing, patient education, and accurate documentation. They should also be organized, professional, team-oriented, and capable of maintaining confidentiality while working efficiently in a fast-paced clinical environment.

Apply today and grow your career with Inland Eye Specialist!

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Since 1982 Inland Eye Specialists has been providing quality eye care services for the whole family. Our medically trained staff includes board certified surgeons, optometrists, and licensed optical specialists. Our experienced practitioners utilize a wide variety of the safest, most advanced techniques to protect, restore, and enhance your vision.  We are professionals committed to providing the most comprehensive eye care available in a respectful and compassionate atmosphere. We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Inland Eye Specialists are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities

The Optometric Technician plays a crucial role by assisting optometrists in providing eye care services to patients. Responsibilities will include conducting pre-examination tests, maintaining ophthalmic instruments, and assisting with vision tests and measurements. They may also conduct contact lens education including insertion and removal training. provide patient education on lens care, frame adjustments, and contact lens handling.

 Responsibilities

• Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines
• Perform other tests as requested by doctor
• Assist with fitting contact lenses and instruct patients in care and insertion of lenses
• Complete requests for prescription refills as authorized by physician, with full documentation in patient chart
• Open and close exam lanes daily, ensuring that equipment is wiped down in an appropriate manner and as per office procedures, battery powered instruments are seated properly in re-charge wells, slit lamps and projectors are switched off under covers
• Maintain and conduct inventory of medications (if applicable) and supplies including contact lens trials and supportive materials
• Follow all safety procedures as per guidelines
• Must prioritize building and maintaining a positive relationship with doctors and clinical colleagues
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Performs other tasks and duties as assigned

Qualifications

• High School diploma or equivalent required
• Previous experience as an optometric technician is preferred but not required
• Possess strong communication and interpersonal skills
• Well-organized, team-player with great attention to detail
• Demonstrate superior computer skills
• Highly energetic with positive attitude
• Must be able to walk and stand for eight hours
• Must be able to type or write legibly in a dimly lit setting
• Outstanding interpersonal skills as well as a neat and professional appearance
• Must be willing to travel to other offices occasionally to meet the demands of business

In Turn We Will Provide

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities
• Offered pay: $23–$25 per hour.

#ESP2

Inland Eye Specialist Laser Facility in Murrieta, CA is seeking an energetic, team-oriented Insurance Verification Specialist to join our dynamic, multi-specialty ophthalmology practice. Here, you’ll enjoy great work hours, no major holidays, a robust benefits package, and a team-oriented environment where your ideas are valued and your contributions make a difference every day.

We’re looking for candidates with at least one year of insurance verification or authorization experience, ideally in an optometry or ophthalmology setting.

If you’re passionate about providing exceptional customer service and want to grow your career in a collaborative, professional environment, we’d love to meet you.

Since 1982 Inland Eye Specialists has been providing quality eye care services for the whole family. Our medically trained staff includes board certified surgeons, optometrists, and licensed optical specialists. Our experienced practitioners utilize a wide variety of the safest, most advanced techniques to protect, restore, and enhance your vision.  We are professionals committed to providing the most comprehensive eye care available in a respectful and compassionate atmosphere.

This is your opportunity to join Inland Eye Specialists, one of the area's most recognized leaders in ophthalmology and optometry. 

We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practice and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Inland Eye Specialists are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you.

The Insurance Verification Specialist plays a crucial role in ensuring our patients' insurance information is accurately verified and processed. This position requires exceptional attention to detail, excellent communication skills, and the ability to work collaboratively with staff. Most of the verification and preauthorization will be online with individual payer websites via input of our providers seeing the patient for future appointments.

Responsibilities

• Verify patient insurance coverage and eligibility for medical services
• Order and verify injectable drug coverage
• Confirm insurance plan details, such as policy numbers, effective dates, and co-pays
• Update and maintain accurate patient insurance information in the electronic health records (EHR) system
• Communicate effectively with patients, insurance companies, and healthcare providers to obtain necessary insurance information
• Educate patients on their insurance benefits, coverage, and any potential out-of-pocket expenses
• Obtain prior authorizations and pre-certifications as required by insurance plans for specific medical procedures
• Ensure all necessary documentation is submitted to insurance companies in a timely manner
• Collaborate with the billing department to resolve insurance-related issues and discrepancies
• Assist in resolving denied claims by reviewing and correcting billing errors
• Stay up to date with changes in insurance regulations and policies
• Ensure all insurance verification processes comply with relevant healthcare laws and regulations, including HIPAA

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree preferred).
• Previous experience in healthcare insurance verification or related field.
• Strong knowledge of medical terminology, insurance plans, and billing procedures.
• Proficiency in using electronic health records (EHR) and billing software.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Strong problem-solving skills and the ability to handle difficult situations with patience and professionalism.
• Knowledge of HIPAA regulations and compliance

 In Turn We Will Provide

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short- and long-term disability.
• Company paid life insurance.
• Paid holidays and generous paid time off.
• Paid parking where applicable.
• Team oriented working environment where you are heard and respected.
• Clear career ladder opportunities
• Offered pay range $23.00/Hr.

#ESP2